FREQUENTLY
ASKED QUESTIONS
“It’s not a question but a lesson learned in time …”
GENERAL VENUE RULES AND REGULATIONS
- First and foremost, The Pyrle is here for you… music fans… so have an amazing time.
- All bags and personal items are subject to search.
- Absolutely no weapons of any kind.
- No illegal drugs. (Possession will result in immediate removal and notification of law enforcement).
- No outside alcohol.
- Absolutely no underage drinking. (Your ID will be checked!)
- Sexual or verbal harassment of both patrons and staff is expressly prohibited.
- No pets. (only certified service animals are allowed).
- No smoking or vaping inside the venue.
- Please drink responsibly and help your friends to do the same.
- Please follow all staff directions.
- No large signs or similar items that obstruct the view of the audience.
- We do not tolerate hate, discrimination, or intimidation of any kind—including
- based on race, gender, ability, or sexual orientation.
- Please be respectful of other patrons’ experience, and of the artists on stage.
THE NITTY GRITTY
We’re Greensboro’s newest music venue, designed for music fans, by music fans. Located on Elm Street in Greensboro’s historic district, the building began as a department store in the 1930’s and most recently housed Triad Stage. The Pyrle has been intentionally designed for closer proximity to the band and clear sight lines—there’s never a bad seat in the house! You choose how you want to experience the show… front row, dancing on the floor, high top tables to the side, not one—but two mezzanines overlooking the stage on both sides, elevated stadium seating in the back, and two VIP lounges. The show never stops, even when you want to catch a breather. Our ‘everywhere’ sound system and big screens in the bars and common areas keep you connected to the show.
We’re slated to open in early 2026. Join our email list and follow us on Instagram, TikTok and Facebook to be notified of the exact date and upcoming shows.
The Pyrle is “genre agnostic”… we think great music of all types deserves to be heard. We book bands and artists that we feel our friends—and the world—need to hear. At The Pyrle, you’ll find incredible new music, reconnect to old favorites, and catch acts right before they blow up and start playing the bigger, higher-priced venues.
You can find us at 232 South Elm Street, Greensboro, NC 27401.
With a standing capacity of up to 1,000… The Pyrle will adapt to each performance. Maybe we’ll welcome around 500 patrons to a fully seated, intimate acoustic show. Or maybe 1,000 of our close friends will dance the night away for a high-energy night. The venue will adapt to the vibe and to our audience.
For shows, the box office is open 60 minutes before a scheduled performance begins, and closes 60 minutes after the first artist takes the stage. At all other times, please call the Box Office hotline (Number to come!) or email tickets@thepyrle.com.
The 5-level Greene Street Parking Deck is directly adjacent to The Pyrle and has over 700 parking spots. It’s located at 211 S Greene St, Greensboro, NC 27401.
There are at least three surface parking lots with two blocks of The Pyrle, including:
– Elm-McGee Parking
– Washington/ Federal Street Parking
– 201-209 S Eugene Street Parking
Street parking is also available especially if you arrive early enough. Our incredible cocktail bar will be waiting for you.
Yes! Greensboro has Uber and Lyft… and we definitely prefer that you leave your car downtown overnight rather than drive while impaired.
What is this, 1993? No… we are cashless. Bring a card or tap your phone for merch and bars.
Check out our Membership page for information on our VIP Member Programs! You’ll get early access to tickets, early entry, and more.
Hampton Inn & Suites Downtown Greensboro is a 5-10 minute walk from the venue and easily accessible to some of our favorite bars and eateries. They offer 15% off room rates with Pyrle ticket purchases. If interested, you’ll receive the hotel booking link when you purchase your tickets.
Other nearby hotels include: Hyatt Place Greensboro Downtown, Marriott Greensboro Downtown, and The Biltmore Greensboro Hotel.
We think that everybody deserves great music! So technically we are “all ages”… though some shows will be 18 or 21 and over. Please check out the specific details provided for each event. If you have younger kids… be sure to look for family concerts on the weekends!
Door times will vary depending on the event. Please check the event page for the most accurate information about your show. Generally, doors open approximately 60 minutes before a scheduled performance begins. Remember… if you want earlier access… check out our Membership/VIP programs!
All sales are final. Performances, schedules, programs, and artists are subject to change. No refunds are given unless a performance is canceled in its entirety, with no replacement performance scheduled. In the unlikely event that a performance is canceled due to extreme weather, The Pyrle will notify ticket buyers.
All bags and personal items are subject to search.
Allowed bags:
● Clear plastic, vinyl, or PVC bags not exceeding 12″ x 6″ x 12″
● Small, non-clear clutches or purses not exceeding approximately 5″ x 8″
Not permitted: Backpacks, large purses, duffel bags, luggage, camera bags, or similar large items.
Exceptions: Bags required for medical purposes or childcare needs will be permitted after inspection at a designated entrance.
A listing of our house rules can be found at the top of this page. These rules exist to keep the vibes positive and the focus on music… we want everyone to have the best time possible! We appreciate you working with us.
Generally, re-entry is not permitted. We have everything you need to enjoy a great night out right here in-house. That said, if you need to step out for a personal reason, please speak to a staff member.
Nope. You should not. Scammers are everywhere and we want to protect our customers. Our ticketing partner (TIXR) offers resale options, waitlists, and everything you need to get into that show you are desperate to see. Be smart and follow the proper channels!
Boy do we! There are multiple bars… but please note they are cashless! Bring a card or tap your phone to get your favorite drink. Our bars offer a sampling of both draft and canned beers, wines, ciders, seltzers, and even select mixed drinks cultivated by our awesome bar staff for each show.
Ummm. No.
Smoking, including the use of e-cigarettes and vaping devices, is not permitted anywhere inside the venue.
Yes! The Pyrle is fully ADA compliant. All levels of the venue are accessible via elevator. For questions or to request assistance with accessibility services, please contact us at info@thepylre.com.
Artist merchandise availability will vary by show and is determined by the artist. The Pyrle merchandise is available for purchase in the venue, and on our online store.
Yes! Lost items can be turned in or claimed at the Box Office (in the main lobby) during an event. After a show, please email info@thepyrle.com with a description of your lost item and we’ll do our best to reunite you!
You can keep up with us via our website (which you’ve clearly already found). But, we also are pretty active on the socials the kids like… Instagram, TikTok, and Spotify… and even the social the kids parents like… Facebook. You can also join our Email and SMS list.
Boy can you. Not only do we have our main venue and lobby bar… but also a full event space upstairs with a catering kitchen. We’d love to host your party, reception, wedding, corporate event…. Or just about anything you can dream up. Check out Private Events and then email info@thepyrle.com for more details.
What a great question. We spell it P-Y-R-L-E because the theatre at the original Triad Stage was named after Pyrle Gibson (pronounced “pearl”). She was a local arts advocate known for her passionate support of the local Greensboro arts scene. For more on the origin of our name, see About the Venue.
Just email info@thepyrle.com and we’ll get you sorted out!